FAQ
Q: The app can't find my Tesla?
Please check: ① The vehicle is awake (touch the door handle); ② Bluetooth is enabled on your phone; ③ Bluetooth and location permissions are granted (Android); ④ The VIN you entered is correct (17 characters).
Q: Speed isn't updating after connecting?
Tap the "Reconnect" button in the status bar. If the issue persists, tap "Unpair" and re-pair the vehicle.
Q: Do I need a Tesla account?
No. TeraScreen communicates directly with your vehicle over Bluetooth and requires no Tesla account or internet connection. A physical key card is needed inside the car for the initial pairing authorization.
Q: How do I cancel my subscription?
iOS: Go to Settings → Apple ID → Subscriptions → select TeraScreen and cancel. Android: Open Google Play → Subscriptions → select TeraScreen and cancel.
Q: How do I restore my subscription on a new device?
Open the App, go to Settings → Remove Ads section, and tap "Restore Purchase".
Q: Which Tesla models are supported?
All BLE-capable Tesla models are supported, including Model 3, Model Y, Model S, and Model X (requires vehicle firmware with BLE key support).